2 Days and No RMA!

Well, it’s been 2 days so far. After contacting them Sunday night at 10pm, It’s now Tuesday night at 10:30pm and I’m still waiting. They actually sent me an email pretty quick on Sunday night, asking for my proof of purchase, which I immediately sent back to them as a PDF. Now not a peep. I called this morning only get a guy saying it takes time to process my request (nice). Meanwhile, I can’t use the damn thing because it doesn’t work without the battery (even better). So far, I’m less than thrilled. This may be my first and last Archos I ever buy… 6 months folks! Their warranty is 1 year, and in half that time the battery is dead leaving me with a $500 320gb brick! I guess I wouldn’t be so mad if I could still use it with the AC adapter, but I can’t… It leaves me wondering about the future of this investment.

Today, I have pictures of my lovely battery. Enjoy.

Another view of the bulging battery

Yep, it's not going back in there anytime soon.

Notice how well the battery fits now!

Top view of the battery showing the bulging battery compartment

Notice how lovely the bulge is from this angle!