Snow Leopard and Logitech MX Revolution
It’s interesting to see what happens when a new OS update comes out. In this case, Snow Leopard’s compatibility with my Logitech MX Revolution. The MX Revolution is probably the best mouse available for a Mac, and I would imagine that there are quite a few Mac customers that own this mouse (if not other Logitech products). But somehow Logitech completely ignored the Snow Leopard update and are now scrambling to fix the problem! If you aren’t familiar with the issue, it’s simply that once the update to Snow Leopard (10.6) is finished, your Logitech product is no longer recognized by it’s own control center. Luckily, the OS still recognizes that you have a mouse plugged in, so the basic functions of a two button, scroll wheel mouse are still available, which at least lets you still work. But that’s not why we bought a MX Revolution!
What do you do now? Well, the first thing you might do is try downloading drivers from Logitech, which at the time of this writing is 3.0. but sadly, after downloading it, and attempt to install it, you are given a message that says your version of the OS isn’t supported. Luckily, I found a fix, posted at The Unofficial Apple Blog. In summary, the fix is to bypass the Logitech installer package, by right clicking on the installer package and selecting “Show All Contents”, and running the “Logitech Control Center.mkpg” found in the Contents/Resources folder. Once the installer runs, you reboot, and viola, your mouse is once again working!
Being a software developer, it’s sad to see when a company like Logitech drops the ball on something like this. They have Windows 7 drivers available, but they seemed to have overlooked the Mac, it wasn’t like Apple didn’t announce Snow Leopard.
The Logitech forums are full of angry customers, considering this is a pretty expensive mouse. It would have been a nice consolation if they even discovered the fix and posted it on their forums, instead of simply saying, “Wait, we’re working on it”.
At least with the fix, my mouse works. I wonder if the Logitech fix would be to just take out the code that doesn’t allow the installer to run on 10.6?